If your order is defective or is not the size, weight or print you ordered, return it in clean
and unused condition within 15 days and we will replace it or refund your money.
Whichever you prefer.  We will cover all postage.

We cannot offer refunds or returns on special orders or orders from outside the US.

In This Article

  • What the Money Back Guarantee covers
  • Return eligibility and condition requirements
  • How to start a return or exchange
  • Refund and replacement timelines
  • Special orders and international orders
Our Money Back Guarantee

Frequently Asked Questions

What does the Money Back Guarantee cover?

If your order is defective, or it is not the size, weight, or print you ordered, you can return it in clean and unused condition within 15 days. We will replace it or refund your money, whichever you prefer, and we will cover all postage.

How long do I have to return an item?

Returns must be made within 15 days of receiving your order, and the item must be in clean and unused condition.

Who pays for return shipping?

When the return is due to a defect or an error on our part (wrong size, weight, or print), we cover all postage.

Can I return a special order?

No. We cannot offer refunds or returns on special orders.

Can I return an order shipped outside the US?

No. We cannot offer refunds or returns on orders from outside the US.

Will I get a replacement or a refund?

Whichever you prefer. For eligible returns, we will either replace the item or refund your money.